Attention: Please DO NOT install "find my kids" apps, it's not our apps and it will change your watch settings and make your watch OFFLINE!
Our apps name is SETRACKER
NOTE: Please power off the watch before insert SIM card. (if you insert sim card when the watch is on, your watch will stay offline until you restart it)
Demo video (exactly the same app = setracker):
Q50 - inserting sim card (open 4 screws from the back)
W400 - inserting sim card
Open screws: https://youtu.be/FdYoEbVP8mM
power on: https://youtu.be/Y4AA3LLY1bY
How to charge: https://youtu.be/S5XYM_ttne0
Please take note Q50 and W400X doesn't has vibration function.
- Prepare SIM Card (support prepaid and postpaid)
Choose GSM (GPRS or 2G) network’s SIM card (Some Maxis sim card only support 4G, please ask the telco to enable 2G if there is no network on the watch).
=== "YES 4G" is not supported.
=== DIGI, MAXIS, CELCOM, TUNETALK, UMOBILE, Unifi Mobile are supported.
=== Unifi Mobile is supported (you need to buy basic data 1GB RM13 from the unifi apps, this is 2G network/data, the watch doesn't work with 3G/4G/LTE data)
Please turn off the device before install the card.
Install client APP (setracker) on the phone, can be downloaded from play store or apple store.
Step by step installation:
1. Download SeTracker from Play store/APP store (support all android and iphone)
- if you have problem to receive chat notification, please try to install setracker2 and login like normal (do not register again/ do not double register).
2. Click register (remember to choose Asia and Oceania)
3. Add device (Please scan QR CODE at the back of watch, not in the user manual)
e.g: QR Code
4. After register, it will redirect to setracker menu.
What you need to do next? Go to "Settings" and setting SOS number and phonebook, that's all.
please refer "(3) Setting: Parameters setting for watch"
If you have more than one watch, you can add the watch in the same apps.
Click ME - Device list - add device (for second watch)
- just scan the REG CODE and enter nickname for second watch will do.
“HELP” document describe details of all function. Client can go through that.
Partial function instruction:
⑴ Inter-phone: Watch talk to mobile phone
App sent voice: After turn on record function. App start to record and sent to watch. The longest voice can be 15s. Short press SOS button to play record.
Watch record: Long press ON button, release then sent record voice, the longest record time is 15s. APP terminal will have prompt message (The time for receive depend on the network conditions)
⑵ Map: Real-time check the watch’s location
The map menu displays the watch and APP mobile phone position. Watch start to count for 3 minutes by Click “location”. The interval time for upload is 3s. After 3 minutes it will back to the default work style. We can know the pattern of the watch location in real-time on the map menu. When location icon is red it is GPS location, Blue is LBS location, Green is WIFI location (wifi only available for wifi model, Q50 doesn't has wifi positioning).
(3) Setting: Parameters setting for watch
① Set SOS phone number: 3 phone numbers can be set, It will alert after 3S if press SOS key when in emergency situation. Call the 3 phone number periodic (Not working in Malaysia, as we have voice message function). If nobody answer it will be over after two turns.
② Monitor (mean spy call, listen to watch surrounding voice): Usually parents' phone number are set as monitor number. When confirmed the watch dial the monitor number initiatively, But the watch cannot hear any sound from phone. In that way the phone can monitor watch
③ No disturbing time: The three time shield all calls.
④ Message prompt setting: Low voltage, SOS, three kinds of alert message switch when turn off the watch.
⑤ Baby address list: 10 phone numbers to call for watch.
⑥ Recover default work model: Default work model-open APP for 24 hours, the upload interval time is 10 minutes.
⑦ turn off: It cannot press "OFF" key to turn off the watch once it start work normal. Only Through APP to remote turn-off
⑷ Safety area: The smallest radius of the fence is 500m. Alert will happen when for inside of the fence to outside
⑸ Award for warm heart: Choose the number of the red hearts, click to send to watch, it will display the warm heart and the numbers.
⑹ Watch alarm: 3 watch alarm is available and also you can select the model of the watch to meet your needs.
⑺ Seek the watch: Send command while the watch is not at hand, the watch will ring for 1 minutes so that you can find out it. Press any key can stop it.
5.3 Watch alert instruction
Client will get alert push when it happens from watch. Phone client click the alert and enter APP main menu to check the details in information center.
6.Watch work model
Three base work models: Normal model, Power saving model, Real-time location model. Different models have different interval upload time. Work model works in “school time location” and “weekend time location” it will not track out of period. Client can set work model based one needs.
Normal model: 600s upload time interval;
Power saving model: 3600 upload time interval;
Real-time model: 10 upload time interval.
7.Watch relative instructions
7.1 Watch SOS emergency alert
Long press SOS key for 3s. It will display SOS on screen. Watch will be on alert state. Circular dial 3 SOS numbers for two turns.it will stop when call answered. If not, it will continue until the two turns over. Watch can send message to monitor number (default “off” state). Also, send alert notification to APP.
7.2 Remove wrist alert
There is sensor switch on watchband. It will alert unless you wear the watch for at least 3 minutes. The watch sends alert message to monitor number (default “off” state). At the same time sent alert notification to APP. The watch then has remove symbol.
7.3 Low power alert
The watch battery appears in percentage. When lower than 20% the alert will happen. The watch sends alert message to monitor number (default “off” state). At the same time sent alert notification to APP.
7.4.1 Steps count
There is 3D sensor inside watch. It will count steps intelligent while work or run. Clients can know themselves sports state from APP.
7.4.2 Sleep quality
According to the frequency and range of watch flipping to judge client’s sleep quality. Default check time is 10:00pm to 7:00am second day. The relative date can obtain from APP terminal.
7.4.3 Amount of exercise
According to footsteps, number of steps and weight to calculate. Footsteps and weight can be input.
7.4.4 Sports journey
The result of calculate from step count and footsteps. Footsteps can be set
Long press “ON” key to record, release to send voice to APP. There will be one voice symbol when receive the voice. Short press SOS to play the voice. The symbol disappears after finish.
7.6 Voice monitor
The watch need to set monitor number firstly. After give voice monitor command, dial to monitored number. This is one-way talk.
7.7 Turn off
You can press OFF key, remote turn off from APP and power off without card.
7.8 Family dial
There are 2 family dial key. Dial out when long press. Family number1 corresponding to SOS1 number. Family number2 corresponding to SOS2 number.
7.9 Address list
10 phone numbers are available to set. And those phone number can dial to watch. Implement two-way talk.
8 Trouble shoot
1) Cannot connect to the server, offline display in background. Please check:
2) Whether SIM card install correctly, the screen display is right or not, please reference the picture instruction.
3) SIM card bill overdue or not. Does it open the date traffic?
GPRS cancel or not.
4）Inquiry the watch supplier if set right server’s parameter and query the relative parameter.
GPS + base station, two modes to lactation (Q50)
GPS + base station + WIFI, tri modes to lactation (Y3)
Mobile phone or Computer GPRS service platform, double control model
GPRS real-time location, trace, monitor
SOS emergency alert
Watch remove alert
Low power alarm
Remote turn off
GPS : satellites location (Red icon)
WIFI: network location (Light green icon)
LBS: LBS location (Blue icon)
e.g: W400 GPS Watch
For Q&A, please refer here: http://www.tabtab.com.my/pages/qna-for-q50-and-y3